What's New
Highlights
Available on request
Available on request
Available to all customers
Available to customers
with Loyalty integration
Release Notes
Version May 5, 2026 - 5.119
Loyalty profile: History log
Available to all customers, with Loyalty
Background
Loyalty Profile Enrichment makes it easy to enrich Selligent profiles with loyalty data from the Loyalty platform. Until now, however, users had limited visibility into what happened during the sync—making it harder to confirm whether an enrichment ran successfully, troubleshoot failures, or understand why certain profiles weren’t updated.
Solution
We’ve added a sync history log for Loyalty Profile Enrichment. A new History tab is now available, showing the outcome of each profile sync (for example, whether it completed successfully or failed). This gives users clear, in-product visibility into sync activity and makes it easier to monitor and troubleshoot profile enrichment.
What it looks like in the solution
The History tab for a Profile sync record in the Data Exchange chapter allows users to
- View a chronological overview of sync attempts
- Identify failed synchronization events
- Access detailed error messages for troubleshooting purposes
A filter at the top allows to narrow down the log records based on the type of message:
- Trace
- Debug
- information
- warning
- error
- critical
Zeta Login for a seamless user experience across all the Zeta products
ROLLED OUT GRADUALLY
Background
Zeta Login has modern security features such as enhanced password strength checking, adaptive MFA, and SAML integration. Zeta Login simplifies the provisioning of users to Zeta products and acts as a foundational component for the next generation of Zeta products and services. Going forward, many new features will require Zeta Login to be enabled.
Solution
With Zeta Login, users can access all applications from a single entry point without re-entering credentials, providing a more streamlined and consistent experience.
What it looks like in the solution
Selligent customers who move to Zeta Login will access Selligent and the other Zeta tools through Zeta Login.
This move has an impact on administrators as well as users.
For administrators, this means:
- Users are created in Zeta Login and synced with Selligent. Permissions, user groups, and folder rights continue to be managed in Selligent.
- Whitelisting and password policies are no longer managed in Selligent. They are managed in Zeta Login by the Services team.
- Multi-factor authentication is enabled and configured in Zeta Login.
For platform users, this means:
- You sign in through Zeta Login instead of signing in to Selligent directly. All modules you have access to are available from the app switcher in Zeta Login.
- You manage your user profile in Zeta Login. For example, you can change your language and currency settings there.
- In Selligent, the toolbar is slightly different: the app switcher is now displayed on the left.
Additional guidance on this move to Zeta Login can be found in the Zeta Login article.
Some of the most frequently asked questions can be found in the QnA article.
Additionally a user guide is available describing high level steps to manage users after the move.
You will also find additional notes in all relevant articles pointing out when a certain set up is no longer done in Selligent but in Zeta Login instead.
Dashboard enhancements: AI summaries for the Home dashboard
AVAILABLE TO CUSTOMERS
Background
Dashboards already provide valuable performance data through graphs and tables. However, it can still take time to interpret the numbers, spot trends, and quickly understand what’s driving results—especially when you need answers fast, or you’re reviewing multiple dashboards. In the previous release, we introduced AI summaries for all the standard dashboards, but not yet for the Home dashboards.
Solution
The Operational and Performance Home dashboards now also include an AI-generated summary that highlights the key insights at a glance.
What it looks like in the solution
Details on this feature are available in the article Home Dashboard.
Repeater enhancements
AVAILABLE ON REQUEST
Background
Repeaters help marketers automatically populate emails with relevant articles or items. Previously, marketers could manually add items and create new ones only when working with template-based emails used in Single Batch Journeys.
Solution
You can now manually add items and create new items in all messages (including Quick Starts) in the Responsive Design Editor.
When you copy a message, all items from the original content are copied along with the message.
The same occurs when you copy a journey that uses messages with items.
What it looks like in the solution
Upon designing and creating the content of an email/template/Quick Start message in the Content chapter, you can define Data Selections.
Data Selection filtering options allow you to manually select existing items and/or add new items to a Repeater.
Items added to the message
- can be edited, removed, and reordered (move up/down to change the display order)
- appear in the message preview.
- are included in testmails .
- are copied automatically when you copy the message
- are copied automatically when you copy a journey that includes that message
Support for Email Open Tracking Consent
AVAILABLE ON REQUEST
Background
The CNIL (Commission nationale de l'informatique et des libertés) is France's independent data protection authority; Recent guidance from the CNIL introduces stricter expectations around transparency and consent for email open tracking practices. In particular, tracking based on email open pixels may require explicit user consent depending on the context of use.
To support clients during the CNIL transition period (approximately three months), we are introducing the first building blocks that enable consent-based email open tracking. This allows clients to begin preparing their data model and consent flows ahead of enforcement.
Solution
This release introduces initial support for managing consent for email open tracking.
A new system privacy field, PRIVACY_FLAGS, is now available on user profiles. This field can be used to store consent-related information for email open tracking and enables clients to start collecting and managing consent in advance of regulatory enforcement.
Further improvements to usability and management of privacy flags will follow in subsequent releases.
What It Looks Like in the Solution
A new system field PRIVACY_FLAGS is added to the Audience List. This field will store if consent is given by the customer to be tracked or not when opening an email.
By default, the PRIVACY_FLAGS field is NULL, meaning:
- When the feature is enabled, users are not opted in by default for individual open tracking
- No individual open tracking occurs
Ahead of this change, clients should inform their customers about open tracking and ask for consent in case tracking happens on individual user level.
Consent is not required when tracking fully anonymous and no identifiers are being used.
Note: This field will be added for all customers. However, activating the mechanism of consented tracking is on request, through a support ticket.
Corrections
- Emails are correctly sent when 2FA by email is activated
- Only the fields selected for the data selection are now shown when adding a new item to a Repeater. Previously, all fields in the data selection were listed
- Users are no longer logged out when having multiple tabs open with the Selligent application.
Maintenance overview
An overview of all planned maintenance is available from the online help; please check out the following topic for a complete overview for 2025. Please note that these maintenance dates apply only to Windows updates and database maintenance and are not related to release updates.
Next upcoming maintenance is:
| US - 01:00 -05:00 AM CST | EU - 00:00 - 04:00 AM CET+1 |
|---|---|
| April 30, 2026 | April 28, 2026 |
| May 14, 2026 | May 12, 2026 |
| May 28, 2026 | May 26, 2026 |
Platform Status
The status page provides you with regular updates regarding the status of the Selligent platform in the event of a major system incident in your region. In this article we’ll explain the information you will see and how to subscribe to the Selligent notification system to receive regular updates on the platform status, which we highly recommend to all users.
Click here for the Platform Status page.
For more information on the Platform Status page, including signing up for notifications, see the Platform Status documentation.
