Channel Performance Dashboards — Summary of Revenue Conversions
The Summary of Revenue Conversions dashboard shows an overview of generated revenue, conversions and purchases for one or all journeys and domains, for the selected channel and date range.
- An AI-generated summary of this dashboard is displayed at the top.
Note: All revenue, purchase, article and conversion info is based on shop tracking results.
- Channel selection — Selector for the available communication channels (email, SMS, mobile, MMS) for which to show metrics.
- Select send date — A range can be selected, to filter the info to be shown over a specific period based on the send date. One of the following presets can be chosen : today, this month, last 7 days, last 30 days, last 60 days, last 90 days, or a custom range can be defined through date selectors.
- Select send day of the week — Drop-down to filter the metrics per send day of the week.
- Select user domain — Drop-down via which you can select one specific domain.
- When a domain is selected, you can click on the 'x' icon to remove the selection.
- By default, no domain is selected. The reporting widgets show metrics of all domains.
- Select Label — Drop-down to filter the metrics on a label which is applied to used assets and journeys in the Business unit.
- Select journey — Drop-down via which you can select one specific journey.
- When a journey is selected, you can click on the 'x' icon to remove the selection.
- By default, no journey is selected. The reporting widgets show metrics of all journeys.
- Purchases — The number of purchases done for the selected (or every) channel, journey, domain and period/day.
Note: For purchases, each click that leads to a conversion counts.
When the same contact clicks and converts through the same communication multiple times = counts as 2 purchases. - Revenue — Revenue value for the selected (or every) channel, journey, domain and period/day.
- Conversions — The number of communications that led to a conversion for the selected (or every) channel, journey, domain and period/day.
Note: For conversions, each unique communication counts once.
- When the same contact clicks and converts through the same communication multiple times = counts as 1 conversion.
- When the same contact clicks and converts through 2 different communications = counts as 2 conversions. - Articles Sold — The number of articles sold for the selected (or every) channel, journey, domain and period/day.
- Conversion % — The conversion rate percentage for the selected (or every) channel, journey, domain and period/day.
- Avg Revenue per Purchase — The average revenue amount per purchase for the selected (or every) channel, journey, domain and period/day.
- Avg Value per Conv Contact — The average amount per converted contact for the selected (or every) channel, journey, domain and period/day.
- Avg Price per Article — The average price per product article for the selected (or every) channel, journey, domain and period/day.
- Conversions and Conversion % — Line chart showing the number of conversions and the conversion percentage rate over time, for the selected (or every) channel, journey, domain and period/day.
- Conversions and Revenue — Line chart showing the number of conversions and the generated revenue over time, for the selected (or every) channel, journey, domain and period/day.
- Top 10 Journeys based on Purchases — The top 10 journeys based on the number of purchases, sorted in descending order, for the selected (or every) channel, journey, domain and period/day.
- Top 10 Journeys based on Conversion Rate — The top 10 journeys based on the conversion rate percentage, sorted in descending order, for the selected (or every) channel, journey, domain and period/day.
- Top 10 Journeys based on Revenue — The top 10 journeys based on the generated revenue, sorted in descending order, for the selected (or every) channel, journey, domain and period/day.
- Top 10 Journeys based on Conversions — The top 10 journeys based on the number of conversions, sorted in descending order, for the selected (or every) channel, journey, domain and period/day.
- Grid overview — Overview of all the metrics per journey and message. You can scroll through the grid, and it can be sorted by clicking on any column header.
- Journey name — The name of the journey.
- Content name — The name of the message.
- Conversions — The number of conversions done through the journey/message.
- Conversion % — Conversion percentage rate for the journey/message.
- Revenue — Generated revenue for the journey/message.
- Purchases — The number of purchases done through the journey/message.
- Revenue / Purchase — Generated revenue per purchase for the journey/message.
- Revenue / Contact — Generated revenue per contact for the journey/message.
- Articles sold — The number of articles sold for the journey/message.
- Price / Article — The total revenue divided by the total count of articles for the journey/message.

