Your first stop to learn how to streamline common, multi-stage marketing processes.
1. Introducing Foundations
Start here to learn the basics of building a Journey.
2. Canvas Overview
In this video, you’ll be introduced to the canvas in Journeys, where you design and visualize your customer experiences. The canvas provides a clear, drag-and-drop workspace that allows you to map out interactions, automate flows, and create personalized journeys that guide customers through every stage of engagement.
3. Exit Steps
This video will show you how to use different Exit Steps to help you achieve that objective.
4. Start and Update Steps
This video learn how Start and Update steps in Journeys control how customers enter and move through a journey based on their data.
5. Testing Overview
Journeys are complex, multi-step customer experiences. Small errors can break the whole flow or hurt customer experience. Before you go live, you need to test your journey. Watch this video to learn how.
6. Reporting Overview
This video will show you how to understand the reporting capabilities of Journeys.
7. Reading Journey Metrics
This video will show you how to read your Metrics to understand how customer behavior within a journey will impact the objectives you are tracking.
