Edit a Handler Action

Within an SMS Keyword, a Handler refers to a workflow comprised of one or more actions that are executed when a Member texts a specified keyword to your Short Code.

To edit the properties of an existing Handler action:

1. Select Campaigns from the top navigation bar, then select Campaigns > Inbound SMS from the side navigation menu. The Inbound SMS screen is displayed.

2. Search for and select the desired SMS Keyword (see Search for an SMS Keyword for more information on the available search options). The SMS Keyword Details screen is displayed, with the Definition tab selected by default.

3. Click the desired Handler to expand it.

4. Next to the desired Handler action, click the Edit icon. The Edit <Action Type> Action pop-up window is displayed.

5. Optionally, make the desired changes to the Handler action properties. For information on the available properties, see Define an Action for a Handler.

6. Click Save.