Adjust a Member's Badge Level

Status type Badges can optionally have multiple levels, each with their own rules and conditions needed for a Member to achieve in order to gain that Badge level (see Define Badge Level Conditions for more information). You can manually adjust a Member's Badge level from the Member Profile screen.

Note: You can also manually change a Badge level from the Badge Details screen, the Badge Members screen, and from the Member Details screen.

To manually change a Member's Badge level from the Member Profile screen.

1. Select Members from the top navigation bar, then select CSR > People from the side navigation menu. The People screen is displayed.

2. On the People screen, search for and select the desired Member (see Search for a Member for more information). The Member Profile screen is displayed with the Summary tab selected by default.

3. Select the Badges tab.

4. Optionally, search for the desired Badge. See Tab Overview - Badges for more details on the available search options.

5. Next to the desired Badge, from the Action drop-down menu, select Edit Level. The Edit Member Badge pop-up window is displayed.

6. From the Level drop-down menu, select the desired Badge level.

7. Click Save.