Getting Started with Code Responses

When a Member submits a Code Entry to register a purchase, the platform creates a new asset called a Code Response, which is linked to that Member’s Profile. The Code Response contains the details and metadata of the Code to which the Code Entry was associated.

Access

The Code Responses screen allows you to view and manage all Code Responses, across all Members.

Note: To instead view the Code Responses for all Members for only a single Code, see the Responses tab of the Code Details screen (see View Code Responses for more information). Or, to see the Code Responses to all Codes for only a single Member, see the Codes tab of the Member Details screen (see Member Details Tab Overview: Codes for more information).

To access the Codes Responses screen, select Transactions from the top navigation bar, then select Codes > Code Responses from the side navigation menu.

For more information on the search options available on the Code Responses screen, see Search for a Code Response.

The Code Responses screen displays information about each Code Response, such as the Code with which it is associated, the Member who submitted the Code Entry, and the Code Entry value.

Note: The Code Responses screen also displays a Code Response status, but this status is always Approved. Code Responses do not have an approval workflow like other Responses types in the platform.

Exports

Loyalty supports only Standard Exports for exporting Code Responses. For more information, see Export Codes Responses.

Imports

Loyalty supports only Standard Imports for importing Code Responses. For more information, see Import Code Responses.